What are AI hallucinations?
A hallucination is when an AI model generates information that looks correct but isn't. It happens because language models are trained to produce plausible text, not necessarily true text. Without a controlled knowledge base, AI can invent prices, hours, contract clauses or guidance that simply don't exist.
Why is this dangerous for businesses?
- Healthcare support: an AI that invents prep instructions for a test can harm patients
- Contracts: a wrong answer about a clause can lead to flawed legal decisions
- Finance: made-up figures about reports can distort business decisions
- Compliance: incorrect information about regulations can lead to fines and penalties
How Asterolabs solves it
Asterolabs builds its AI solutions on a security-first philosophy:
Closed knowledge base
The AI answers exclusively from the documents the client provides. No outside information is used — the documents your company supplies are what define what the AI is allowed to answer.
Source citation
Every answer comes with a reference to the original passage: clause, page, paragraph. That makes verification fast and keeps everything traceable.
It admits when it doesn't know
When the AI can't find the information in the documents, it doesn't make something up. It tells you the information wasn't found in the source, instead of generating a plausible but false answer.
No data used for training
Client documents are never used to train or improve AI models. The data stays isolated and encrypted.
Technical security
- AES-256 encryption for data in transit and at rest
- Per-company isolation — data never mixes
- Access control with secure authentication
Choose tools that don't make things up
When choosing an AI tool for your business, the most important question is: "what happens when the AI doesn't know the answer?" If the answer is "it invents something plausible," look for another tool.
At Asterolabs, the answer is simple: it doesn't invent. Talk to us and see how we build AI you can trust.